Technicians trained in the head office will go to each client to perform troubleshooting, regular maintenance and warranty work
Parts for each model are kept in safety stock.Discontinued parts are also notified to customers to secure final purchase quantities
Engineers from Optima and related companies will provide training for customers on operation and recipe parameter adjustment
The application software engineer of the head office will analyze according to the customer's template or log and recipe, and provide the most suitable solution
Service Bases: Suzhou, Xi'an, Yixing, Shanghai, Hangzhou, Quzhou
No.585 Songjia Road, Guoxiang Street,
Wuzhong Economy Development Dist,
Suzhou, Jiangsu Prc 215168
Tel:0512-65627778
After-sales service
Spare parts inventory
Training
3350 Scott Blvd Building 17, Santa Clara, California 95054, USA.
After-sales service
Spare parts inventory
Training
2-8-18, Kurigi, Asao-ku Kawasaki-shi, Kanagawa, 215-0033, Japan
Tel: 044-299-7062(Represent)
Fax: 044-299-7063
After-sales service
Spare parts inventory
Training
Application software support
R&D
No4,528-2 Ushiwaramachi,Tosu-shi,Saga 841-0086,Japan
After-sales service
Spare parts inventory
Training
#C-227~229, Keumkang Penterium IX Tower, 27,
Dongtancheomdansaneop 1-ro,Hwaseong-si,
Gyeonggi-do, 18469
Tel: +82-31-264-0747
Fax: +82-31-264-0746
After-sales service
Spare parts inventory
Training